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NedCare

Supporting the Elderly, Connecting Families, Empowering Caregivers

About NedCare

NedCare is an innovative solution designed to improve the quality of life for elderly individuals living alone, in assisted living facilities, and in care homes. By leveraging the latest technology, NedCare allows family members, caregivers, and healthcare providers to stay connected with elderly loved ones, providing enhanced care and communication. NedCare helps ensure that the elderly feel more involved, entertained, and cared for, while family members can remotely interact with them and monitor their well-being.

With features such as video and audio calls, access to a range of entertainment options, and remote control of environmental settings, NedCare bridges the gap between families and their elderly relatives. At Shape Our Tomorrow, our goal is to foster a sense of connection, reduce isolation, and ensure that elderly family members are comfortable and safe at all times.

Elderly man sitting on a bed with a female family member, likely his daughter
Elderly couple, hugging in the kitchen, smiling and looking at each other in a loving manner

Key Features

  • Video & Audio Calls: Stay connected through easy-to-use video and audio calls, including normal and drop-in call options.
  • Monitor Mode: Gain peace of mind by discreetly checking in on your loved one with the monitor feature.
  • Entertainment Services: Start movies or music on their device with popular streaming services.
  • Group Calls: Connect multiple family members in group video calls.
  • Privacy Controls: Make calls private, or public, and protect your loved one's dignity with the modesty filter.
  • Security & Encryption: All communications are encrypted for privacy and security.
  • Environmental Control: Remotely adjust lighting, temperature, and curtains to ensure comfort. Additional hardware required.

NedCare Benefits

Elderly Family Members

  • Stay connected with loved ones, reducing feelings of loneliness and isolation.
  • Benefit from remote monitoring for safety and well-being.
  • Enjoy a personalized environment with remote adjustments from family.

Family Members

  • Maintain close contact through convenient communication tools.
  • Gain peace of mind with the ability to remotely check-in.
  • Actively participate in the care routine of loved ones.
Young couple, exhausted, leaning against each other while sitting in the front seat of a car while it rains outside
Bright and airy common eating area in a elder care facility, with many windows allowing the sun to shine in while residents are eating and visiting

Frequently Asked Questions

What is the NedCare service?
The NedCare service is composed of three principal elements:
  • A hardware platform installed in the elderly family member's premises.
  • An app for use on smartphones and tablets, or a web browser version for laptops and desktop computers.
  • An administration portal, used to administer NedCare services for each family.
What devices is NedCare compatible with?
NedCare is available on smartphones, tablets, laptops, and desktop computers. Some features are only accessible on certain devices.
How do drop-in calls work?
Drop-in calls connect automatically without requiring acceptance, ideal for when the elderly person cannot readily answer by themselves.
How secure is NedCare?
All communications are protected with end-to-end encryption, and the app complies with strict privacy regulations. As the service provider, Shape Our Tomorrow cannot view or listen to any ongoing conversations without explicitly being invited by a call participant.

Privacy and Security

At NedCare, we prioritize the privacy and security of all users. Our platform employs robust measures to protect personal information and ensure secure communications.

  • End-to-End Encryption: All calls and data transmissions are encrypted to safeguard against unauthorized access.
  • Data Protection: We comply with PIPEDA regulations, maintaining the highest standards of data protection.
  • User Control: Users have full control over their privacy settings, including call permissions and data sharing preferences.
An upper body view of an elderly man, conversing on the phone, with a concerned facial expression

Contact Us

If you have any questions or need support with the NedCare app, please feel free to get in touch with us.

Email Us

On Mobile?

Get the App!

You can use NedCare via our apps for your phone, available via the links below.

Or you can use NedCare anywhere, via a web browser, at:

https://tpp.arkcom.ca